Privacy Policy

Welcome to the Nova International Group website

Nova International is an award-winning, leading international recruitment agency, drawing upon 20 years of international recruitment expertise across the UK and Europe, Africa, United States and the Middle East.

Privacy Policy

Your privacy is important to us, and we are committed to protecting and safeguarding your data privacy rights. This Privacy Policy — together with our Terms and Conditions of Use and any other documents referred to in it — explains in detail what we do with personal data collected from you, or that you have provided to us via our website, and how it will be processed by us. 

We make sure that the data you supply to us is processed lawfully, fairly and only used for the purposes set out in this policy.

The terms ‘us’, ‘we’, ‘our’ or ‘Company’ refers to Nova International Group Ltd, the owner of the website and Data Controller, Company registration number 12728331, registered office 49 Grosvenor Street, Mayfair, London W1K 3HP. The term ‘you’ refers to the user or viewer of our website.

Please read this policy carefully to understand how your personal data that you share with us is processed. 

An important note: we may review and make changes to this Privacy Policy from time to time. Please stay updated by visiting this page. 

What type of information do we collect, and how do we use it?

We will collect personal data submitted by you, such as name, address, telephone number, age and other contact details, as well as sensitive personal data submitted by you to us, such as the information contained in your CV, when you use our services.

The legal bases for processing this data, under GDPR (2018) regulations are:

• Legitimate Interest: Where the Company relies on a legitimate interest to process your personal data
• Contractual Obligation: Where your personal data is required by law and/or a contractual requirement (for example, a Client may require this personal data to assess eligibility), and/or a requirement necessary to enter into a contract
• Legal Obligation: Where a recruitment company must collect relevant personal data to meet legal obligations, such as the Conduct of Employment Agencies and Employment Businesses Regulations 2003 (for example, to check identity, role suitability, qualifications, experience and right to work)
• Consent: Where we will only process your data for the purposes set out here, with your informed consent
• Pursuant to the legal basis listed above, what this means is that we need this information to:
• Efficiently carry out the recruitment process, which includes assessing your data against suitable vacancies and sending your information to Clients to assess eligibility for vacancies or making an application
• Facilitate your CV submissions, applying for jobs online or signing up to relevant job alerts
• Enable you to take part in any available training services or interactive features of our service, off or online
• Provide you with feedback and reports, plus information about industry sectors, networking and client events which may be of interest to you
• Build on our customer service to make it more rewarding, by personalising your online experience, and to answer any questions or enquiries
• Facilitate our marketing, whether for the purposes of informing you about our full range of available services, other services that you may have consented to being contacted about, or general promotions and offers you may be interested in
• Enable checks to be made by third parties who provide the following required services, such as (but not restricted to), checking references, qualifications, criminal background, verity of details provided from the source, psychometric evaluation, skills and associated
• Liaise with third parties, including regulatory or law enforcement agencies in the event any situation arises where we would be required by law to disclose information for the purposes of crime prevention, compliance with any applicable law, court order, legal proceedings or tax and duties collection
• Fulfil contractual obligations entered into between you, our Clients and us
• Monitor our Equal Opportunities and any other workplace policies

In the event any purposes not listed above become applicable, we will provide you with notice to obtain your consent.

What rights do you have to access your information, change, delete, or opt out of services?

You have the right to:

• Request, be informed about and access your personal data that we hold, at any time
• Amend, modify, update or rectify your personal data
• Restrict processing or request erasure of your personal data 
• Object to the processing of your personal data based on a public or legitimate interest
• Data portability, where possible 
• Not be subjected to a decision when based on automated processing or profiling
• Withdraw your consent at any time, by contacting us 

In these cases, we may ask for further information about your request, and carry out an identity verification. If we must refuse your request for any reason, legal or otherwise, we will let you know why. Your request will be processed in a timely manner and within the timescale set by relevant data protection laws.

You may request to unsubscribe from job alerts and all marketing at any time, by contacting us at contact@novainternational.com.

Data Retention — how long do we hold on to your information?

We will hold your information on our database for as long as is necessary to carry out our contractual and statutory obligations to you, or up to 6 years. We are sometimes required to retain your data for differing time periods, according to the statutes and data it is referring to — for example, the Conduct of Employment Agencies and Employment Businesses Regulations 2003, requires us to keep your records for at least one year from (a) the date of their creation or (b) after the date on which we last provide you with our services.

It is important that the personal information we have about you is correct and up-to-date, please make sure to inform us of any changes during this period while we are holding your data.

If you have any queries, do not agree with this Privacy Policy or would like to make a complaint
If you have any queries regarding this Privacy Policy, do not agree with parts of it or wish to make a complaint, please contact us at contact@novainternational.com.

Client Data

We provide the following services for our Clients — Interim Appointments, Recruitment Process Outsourcing, Referencing, Psychometric Assessment, Executive Search, Recruitment, Human Resources support services, HE services/support, Training, International Search.

In providing these services, business-related data is collected, such as contact details and/or the details of individual contacts at your organisation (including name, address, telephone number, email address and position). This data gathered is strictly limited to what is required and will not be used or disclosed for any other purposes.
We will hold information relating to your online engagement with candidate profiles, and other materials produced by us, for the purposes of making our services and marketing communications more efficient and relevant to you.
We may also automatically collect your data or through your submission to us, where appropriate in accordance with any local laws and requirements, when you visit our website or read/click on an email from us.

Client information gathered is used for the purposes of:
-    Recruitment: including storing your details on our database and keeping details of meetings, plus written and verbal communications, to provide an efficient and targeted recruitment service
-    Marketing: including processing data as above to provide relevant targeted marketing
-    Legal claims: in the event there is a need to establish, exercise or defend any legal claims

Your data may be used for these purposes if deemed applicable for our legitimate interests. Your full set of rights regarding this Privacy Policy are as set out in this document above. If you have any questions, please contact us at contact@novainternational.com.

Changes to Privacy Policy

We may review and make changes to this Privacy Policy from time to time. In the event of any significant alterations, we will endeavour to inform you via email in a timely manner. Meanwhile, please stay informed by visiting this page. 

Polite notice: if you continue to browse and use our website, you are agreeing to comply with and be bound by our Terms and Conditions of Use, which alongside our Privacy Policy as set out above, govern our relationship with you regarding this website.